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SHIPPING

SHIPPING GENERAL

We have decided to raised free shipping minimum to provide tracking number for all orders due to increasing number of inquiries regarding missing unregistered parcels.

Past Orders: By choosing non-registered small packet shipping option, you automatically accept the fact that you cannot trace the package and accept the fact that we cannot compensate for lost packages.

INTERNATIONAL SHIPPING

We ship internationally via Korea Post K-Packet / K-Packet Light for the safe arrival of you shipment

We are offering free Korea Post K-Packet / K-Packet Light option on all orders over $40.00* and only charging extra  $2.96 for orders less than $40.00*.

*Subject to change at any time

PLEASE NOTE

  • All orders are shipped from our warehouse in Korea and require at least 2 days of internal processing before shipping out. It may take longer if an item is out of stock. 
  • Customers are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges required by the country for importing consumer goods. We do not collect this beforehand and cannot give you an estimate of the cost as charges vary around the world.
  • We do not assume any responsibility for the submission of incorrect address when an order is placed. However, we will do our best to help your package to reach you.
  • We are not responsible for any lost or stolen packages.
  • If a package is returned or rejected, customer will be contacted and will be required to pay for re-shipment cost.
  • If you refuse the shipment from us or choose to abandon the shipment, you agree that you will not be refunded for your order.
  • In some countries, registered small packet is not traceable.
  • We randomly add tracking numbers to free non-registered small packet option shipments. If you claim that package has not arrived on purpose, you could be accused of fraud.

SHIPPING REGIONS

 Region Countries
Zone 1 Japan, Taiwan, Hong Kong, Macao
Zone 2 Bangladesh, Brunei Darussalam, Cambodia, East Timor, Indonesia, Laos, Mongolia, Myanmar, The Philippines, Thailand, Vietnam, Singapore
Zone 3

North America: USA, Canada

Western Europe: Belgium, Denmark, Finland, France, Germany, England, Greece, Italy, Luxembourg, The Netherlands, Norway, Portugal, Spain, Switzerland, Sweden

Eastern Europe: Russia, Albania, Belarus, Czech, Hungary, Poland, Romania, Ukraine

Middle East: Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Saudi Arabia, Qatar, Syrian Arab Rep, Turkey

Oceania: Australia, New Zealand, Papua New Guinea, Guam, Saipan

Asia: Afghanistan, India, Nepal, Pakistan, Sri Lanka

Zone 4

Africa: Egypt, Kenya, Libya

Central & South America: Mexico, Panama, Argentina, Brazil, Uruguay, Peru

West Indies: Cuba, Haiti, Dominica

South Pacific: Fiji, Kiribati, Solomon Is, Western Samoa

 

ESTIMATED SHIPPING TIME

 

EMS

 Region
Estimated Shipping Time
Zone 1 2-5 Working Days
Zone 2 3-6 Working Days
Zone 3 3-6 Working Days
Zone 4 4-7 Working Days
Japan 2-4 Working Days
Hong Kong, Singapore 2-4 Working Days
Australia 3-5 Working Days
USA 3-5 Working Days
Russia 3-5 Working Days

 

K-Packet (Registered)

 Region Estimated Shipping Time
Zone 1 7-12 Working Days
Zone 2 9-17 Working Days
Zone 3 11-25 Working Days
Zone 4 13-30 Working Days

 

 

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